FAQ2

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Revision as of 05:55, 24 March 2006

Top Questions

  1. How do I sign up?
  2. What are the types of websites that I can create?
  3. How do I sell from MesArt?
  4. How to prepare Artwork and Text Files for my website?


First-Time Customers

What is MesArt?
Why should I become a member?
How do I become a member?
How much does it cost?
What are the types of websites that I can create?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
Who gets displayed at MesArt homepage (front page)?

Getting Listed

How do I sign up for Open Studio?
How do I sign up for Portfolio?  
How do I sign up for Artist Studio? 
How do I sign up for Artist Gallery?
How can I get listed in more than one art category?
When will my website appear in the search engines?

Preparing Artwork and Text Files

Optimizing your images for the Web
File size requirements
File naming requirements
Uploading Artwork Files
Artwork Keywords and Descriptions
Artwork File Uploading Tips
Texts for Your Website

Account/Password/Email

What if I forget my User Name and Password?
How do I edit my profile?
What forms of payment do you accept?
When is my credit card charged?
What if I forget to send the payment before the due date?

Security and Privacy

How to protect images from being copied and downloaded by viewers?
Can others view my website before it is ready?
Do I have to get my paintings copywritten before I display them on your website

Domain Names

How do I get/register a domain name?
How long is to hook up my domain name with my website?
What is required to use a domain name?

Open Studios

How long can I use the free Open Studio account?
What should I do when the free Open Studio has expired?
How do I know when my Open Studio is about to expire?
How to upgrade my account?

Artist Studios

How do I change colors of my website?

Artist Gallery

- domain name questions
How Artist Gallery is different from other websites?
What are the steps involved in creating an Artist Gallery?

Selling

How do I sell from MesArt?
How long does it take for my check to arrive?
How can I invite potential buyers?
What about commissions?
Who sets the price?
Will my sales be taxed?

Shipping

How much does shipping cost?
How is art shipped?

Returns

What is the return policy?
What if my artwork gets returned?
What if my artwork is damaged?

Discounts

What types of discounts would I have?
How do I redeem a MesArt discount?