Frequently Asked Questions

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Revision as of 21:27, 6 April 2006; view current revision
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Top Questions:

How do I sign up?
What are the types of websites that I can create?
How do I sell from MesArt?
How to prepare Artwork and Text Files for my website?

FAQ:First-Time Customers

What is MesArt?
Why should I become a member?
How do I become a member?
How much does it cost?
What are the types of websites that I can create?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
How are works chosen for display on the MesArt homepage (front page)?

FAQ:Getting Listed

How do I sign up for Open Studio?
How do I sign up for Portfolio?  
How do I sign up for Artist Studio? 
How do I sign up for Artist Gallery?
How can I get listed in more than one art category?
When will my website appear in the search engines?

FAQ:Preparing Artwork and Text Files

Optimizing your images for the Web
File size requirements
File naming requirements
Uploading Artwork Files
Artwork Keywords and Descriptions
Text for Your Website

FAQ:Account, Password, Email

What if I forget my user name or password?
How do I edit my profile?
What forms of payment do you accept?
When is my credit card charged?
What if I forget to send the payment before the due date?

FAQ:Security and Privacy

How do I protect my images from being copied and downloaded by viewers?
Can others view my website before it is ready?
Do I have to get my paintings copywritten before I display them on your website
How do you protect my data?
How do you protect my privacy?

FAQ:Domain Names

How do I get/register a domain name?
How long is to hook up my domain name with my website?
What is required to use a domain name?

FAQ:Open Studios

How do I sign up for Open Studio?
Does it cost anything?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
How long can I use the free Open Studio account?
What should I do when the free Open Studio has expired?
How do I know when my Open Studio account will expire?
How do I upgrade my account?

FAQ:Artist Studios

How do I sign up for Artist Studio?
How much does it cost?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
How do I change the colors on my website?
How do I select the image for my home page?

FAQ:Artist Gallery

How is the Artist Gallery different from other websites?
How do I sign up for Artist Gallery?
What are the steps involved in creating an Artist Gallery?
How do I get/register a domain name?
How long is to hook up my domain name with my website?
What is required to use a domain name?

FAQ:Selling

How do I sell art from MesArt?
How long does it take for my check to arrive after a sale?
How can I invite potential buyers to view my MesArt website?
Is there a commission?
How are artwork prices determined?
Are sales through MesArt taxable?
How does the entire sales process work?

FAQ:Shipping

How much does shipping cost?
How is art shipped?

FAQ:Returns

What is the return policy?
What if my artwork gets returned?
What if my artwork is damaged?

FAQ:Discounts

What types of discounts may I qualify for as a MesArt member?
How do I redeem a MesArt discount?